Check before visiting

Please read before visiting DHL Service Point.

• For DHL Express Easy, the dedicated envelope and box must be used and shipper must pay charge.
• Please read FAQ to learn items that cannot be transported via DHL Express Easy as well as countries where service is not available.
• DHL will examine shipment upon receipt and it may be returned to shipper.
• DHL customers who have an account number starting with 5 can drop off shipment at Service Point. Some Service Points not accepting such drop-off are indicated at store information.
• DHL Service Points, excluding DHL facilities (i.e. DHL Service Center), do not provide return service for any international retailing and collect service paid for by recipients.
• For questions and clarification, please call DHL Customer Service (0120-39-2580).