Information

2023/6/2

Please be aware of suspicious phone calls from people posing as DHL

Recently, we have received information that there have been incidents in which people have been using DHL's name to obtain your personal information (names, addresses, etc.) via voice guidance, by falsely claiming that there was a problem with customs clearance for a shipment in transit, or that your package contained illegal items.

In such cases, DHL will not ask for your personal information, so please be very careful not to give out your personal information.



If you receive a call purporting to be from DHL and suspect that the caller is suspicious, do not follow their instructions and Consult with the nearest police station, our sales representative, or Customer Service.