About customs clearance

✓ AirWayBill

✓ Customs invoice

An invoice is required when sending goods overseas. As a general rule, this is a detailed declaration of all items to be shipped, and is used by customs authorities to determine whether taxes will be assessed.

Commercial invoice: Used when the contents are for commercial transactions or resale.

Proforma invoice: Used for non-commercial shipments (e.g. sending samples).

Invoices can be created online with your waybill by registering with MyDHL+.

The following items will NOT be accepted for carriage by DHL. This list includes items which are prohibited for carriage by any law, regulation or statute of any federal, state or local government of any country from, to or through which the items may be carried. For international carriage there may be additional prohibited items specified by the country of destination. DHL may at its sole discretion refuse to carry other items not listed below.

・Bullion (of any precious metal)

・Cannabis

・Cash (legal tender – bank notes, currency notes and coins)

・Complete firearms, ammunition, explosives/explosive devices including inert explosives and test pieces, air guns, replica and imitation firearms and tasers.

・Human remains or ashes in any form

・Hunting (animal) trophies, animal parts such as ivory and shark’s fin, animal remains or ashes, or animal by-products and derived products not intended for human consumption, prohibited for movement by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) and/or local law.

・Illegal goods, such as counterfeit goods and narcotics

・Live animals (including but not limited to mammals, reptiles, fish, invertebrates, amphibians, birds, insects, larvae and pupae)

・Loose lithium metal batteries under IATA PI968 section II

・Loose precious and semi-precious stones (cut or un-cut, polished or un-polished)

The following items will NOT be accepted for carriage unless otherwise agreed to by DHL. To obtain such agreement a business case will need to be conducted by DHL and the items approved for carriage will be recorded in writing with the customer.

・Toy guns, firearm parts, firearm attachments (mountings, sights, night vision equipment, gunstocks, silencers, torches, magazines, flash suppressors and signature reduction devices), ammunition parts, controlled military items.

・Antiques and works of art with a shipment value in excess of €500,000.

・Banderols/Tax stickers with a shipment value in excess of €500,000

・Cigarettes, cigars, tobacco products and electronic cigarettes with a shipment value in excess of €500,000

・Commemorative coins and medals with an individual value or total shipment value of €2,000 or more are restricted for carriage

・Dangerous/hazardous goods including but not limited to perfumes, aftershaves, aerosols, flammable substances, dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations (“IATA”), the Agreement on Dangerous Goods by Road (“ADR”) or International Maritime Dangerous Goods (“IMDG”) regulations.

・Financial and monetary commodities – examples include but are not limited to activated SIM cards for mobile phones, blank or activated credit or cash dispenser cards, blank checks, event tickets, lottery tickets, money or postal orders, pre-paid phone cards, tickets (blank stock), traveler’s checks, vouchers/tokens, unused stamps etc. Applicable to all shipments valued in excess of €500,000.

・Furs

・Jewelry and watches with individual values in excess of €5,000. The shipment must not exceed €100,000 in total shipment value.